How we handle your information

When you use the contact form on this site, we collect the details you choose to share: your first and last name, email address, phone number, and your message about what brings you here.

This website also uses privacy-focused, cookie-free analytics that measure aggregate traffic (such as page views and referral sources). These analytics do not identify you personally and do not follow you across other websites.

We use your contact details for one purpose: to respond to your enquiry and arrange an introductory conversation with an Aura advisor. Your message helps the advisor prepare so the conversation starts from your situation, not from a script.

We do not use your information for any purpose you have not asked for.

If you subscribe to our monthly Insights email, we collect one thing: the email address you give us. We use it for one purpose — sending you our monthly Insights essay — and nothing else. You can unsubscribe at any time using the link in any email we send, or by contacting info@auraadvisoryprogram.com, and we will remove you promptly.

Your details are stored in our secure client management system, accessible only to the Aura team members who handle enquiries. Access is limited to what is needed to respond to you.

We never sell your personal information. We never share it with third parties for their marketing. We never add you to mailing lists you did not ask for.

The only third parties that process your information are the service providers that operate our website and client management infrastructure, and they may use it solely to provide those services to us, under confidentiality obligations.

We keep enquiry information for as long as it is needed to serve you and to meet our legal and professional record-keeping obligations. Information that is no longer needed is deleted.

You can ask us at any time to see the information we hold about you, to correct it, or to delete it. Email info@auraadvisoryprogram.com and we will action your request promptly.

Our practices are designed to align with Canadian federal privacy law (PIPEDA) and the reasonable expectations of the families we serve. If you have a concern about how your information has been handled, contact us first — we will work to resolve it.

If our practices change, this page will be updated and the date below revised. Significant changes will be noted clearly.